Patient Satisfaction Survey for Healthcare
Measure how patients feel about their care, communication, and wait times. This patient satisfaction survey is tuned for clinics and providers, with respectful, clear questions.
Survey questions
- 1
How satisfied were you with your visit today?
Core satisfaction question.
- 2
How clearly did your provider explain your care?
Communication clarity.
- 3
How would you rate the time you waited?
Wait-time experience.
- 4
Is there anything we could improve?
Open text for AI theming.
Why it matters
Patient experience affects outcomes, retention, and reputation. A patient satisfaction survey surfaces recurring concerns — wait times, communication, courtesy — so providers can improve care and trust.
- Send within a day of the appointment, while it's fresh.
- Keep the survey short and respectful of patients' time.
- Theme comments by wait time, communication, and courtesy.
- Handle sensitive comments with care and consistency.