Question 1

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade at any time from your billing settings. Changes take effect immediately and your limits update right away.

Question 2

What happens if I hit my response limit?

Accepted Answer

Your surveys keep collecting up to your monthly response limit. Once reached, new responses are paused until the next billing cycle or until you upgrade.

Question 3

Do you offer a free plan?

Accepted Answer

Absolutely. The Free plan lets you create up to 3 surveys and collect 300 responses per month — no credit card required.

Question 4

Do I need a credit card to start?

Accepted Answer

No. You can sign up and use the Free plan without entering a credit card. You only add payment details if you upgrade to a paid plan.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. You can cancel from your billing settings at any time. Your plan stays active until the end of the current billing period, then you move to the Free plan.

Question 6

Are AI features included in every plan?

Accepted Answer

Every plan includes AI survey creation. Advanced AI capabilities like the AI consultant chat and website analyzer are available on Pro and above, while AI Studio bulk import and deeper response analysis are included on Business and above.

Question 7

Can I export my responses?

Accepted Answer

Yes. You can review responses in the dashboard on every plan, and export your response data on paid plans.

Question 8

What is the difference between monthly and yearly billing?

Accepted Answer

Yearly billing saves you 20% compared to paying monthly. You are billed once per year at the discounted rate.

Question 9

Can I remove surveys.expert branding?

Accepted Answer

Custom branding and branding removal are available on Pro and above. Business and Enterprise plans also include full white-labeling.

Question 10

How does Enterprise pricing work?

Accepted Answer

Enterprise is tailored to your needs with custom limits, SSO, dedicated support and an SLA. Contact our sales team for a quote.

Features	Free	Pro	Business
Usage limits
Surveys	3	Unlimited	Unlimited
Responses / month	300	5,000	50,000
Team members	1	3	10
Survey building
All 18 question types
Conditional logic
Multi-step surveys
Custom branding & logo
Remove surveys.expert branding
Bulk question import
White-label surveys
Analytics & AI
Basic analytics
AI-powered insights
AI consultant chat
Website analyzer
Data exports (CSV)
Advanced analytics
Sentiment analysis
Topic extraction
Drop-off analysis
Integrations & support
Webhooks & integrations
Priority support
SSO / SAML
Dedicated success manager
SLA & custom contracts

Pricing that scales with you

Free

Pro

Business

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Frequently asked questions

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