Employee Satisfaction Score Calculator

Enter how many responses across your satisfaction questions were satisfied (top two ratings), neutral, and dissatisfied (bottom two ratings), and get your employee satisfaction score — the percent satisfied — instantly.

Usually “satisfied” + “very satisfied” (top two ratings).

“Dissatisfied” + “very dissatisfied” (bottom two ratings).

The formula

Satisfaction score = satisfied responses ÷ total responses × 100

What the result means

Percent satisfied is the simplest, most widely used way to summarize an employee satisfaction survey: the share of all answers that landed in the top ratings. A score of 75% means three in four answers across your satisfaction questions were positive.

Benchmarks vary by industry and question wording, so the most reliable use of the score is tracking your own trend between survey rounds, comparing categories (compensation, management, work-life balance) against each other, and reading the open-text comments that explain the numbers.

Frequently asked questions

Run your own employee satisfaction survey in minutes

Use the ready-made employee satisfaction template — scores are calculated automatically as responses arrive.

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