IT Onboarding Checklist Survey Template
Verify every technical onboarding item — hardware, accounts, access, security setup — actually worked.
What this survey is for
Send at the end of week one so IT can close gaps before they block real work.
Example questions
- 1
Did you receive your hardware before or on your first day?
Yes / No
- 2
Were your email and core accounts working on day one?
Yes / No
- 3
Do you have access to every system your role requires?
Yes / No
- 4
Have you completed the required security setup (2FA, password manager)?
Yes / No
- 5
IT resolved my setup issues quickly.
Opinion scale
- 6
Which of these caused delays, if any?
Multiple choice
- 7
What should IT improve for the next new hire?
Open text
- Send the it onboarding checklist survey at the moment it's most relevant to the respondent.
- Keep it short — every extra question lowers completion.
- Always include at least one open-text question so AI can surface themes.
- Segment responses by audience and touchpoint to find what to fix first.
- Close the loop with respondents when you act on their feedback.
Frequently asked questions
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